We are committed to safeguarding the privacy of our website visitors, as set out in this privacy policy. By using our website, you agree to accept the following conditions of our privacy statement.
 

What kinds of personal information will be collected?

The majority of functions on our website can be conducted completely anonymously. However, your personal information will be requested during the reservation  process and the usage of that information will be clearly explained. When you book a Vietnam train ticket, you will be asked to provide your full name, address, telephone number, mobile phone number and email. We gather this information as requested by the carriers and use it for the sole purpose of ticket reservation only.
 

How will your personal information be protected?

We will take appropriate measures to protect your privacy as well as your personal information. Unless obliged for legal reasons, we will not share your personal information with any third party (organizations or individuals) without your permission.
 

Use of cookies

In order to serve you better, we sometimes employs cookies to personalize your online surfing on our site. A cookie is a text-only string that is entered into the memory of your browser. One of a cookie's primary functions is to save you time, and most web browsers will automatically accept cookies. However, you may reset your web browser to reject cookies. Cookies cannot run programs or send viruses to your PC. The cookie appointed to you is exclusive and cannot be retrieved by web servers in domains other than the one set it. You may choose to accept or reject the cookie.
 

How can you update your personal information?

If you need to change your address, telephone number or email, you can contact us by the methods listed on our Web site. Note that if you want to change your reserved tickets, certain conditions will apply.  We welcomes any comment or criticism on our Privacy Policy. We commit ourselves to protecting your personal information, and will update our Privacy Policy according to the development of Internet technologies.

Policy amendments
 

We reserve the rights to update or amend this privacy policy anytime by posting a new version on our website. You should check this page occasionally to ensure you are aware of these changes.